Community group transport

What is Community Transport?

Community Transport (CT) is a wheelchair accessible, not-for-profit community transport service for Community Groups. 700 such groups are currently registered with TCT.

Who can use CT?
Any not-for-profit community group. Typically, CT is used by social groups, stroke associations, residents groups, schools, colleges, sports and social clubs, places of worship, to name but a few. Groups use the services to access shopping, social, sports, fitness, education and other activities that benefit the community.

How does CT work?
A representative registers their group or club with TCT, whose staff record the group/club details, and the details of individual members for booking purposes. The Group representative can then book transport, new groups must pay a deposit. TCT identifies a vehicle and a trained volunteer driver. Group members register a high level of customer satisfaction with this services.

How much does it cost?
The cost is based on the number of miles logged during the journey and, if appropriate, a charge is made for light miles, also known as dead mileage (miles accrued without passengers on board). The group/club's representative is then invoiced for the trip.

Please ring 01255 436962 and ask Lesley for a free quote.

If you already use this service and wish to give TCT feedback on your experience, please complete the feedback form.

What is Community Transport used for?
Groups use the transport for shopping, accessing places of worship, social visits, club activities, leisure centres, sports an leisure facilities, museums, theatres & cinemas - in fact any activity or place that benefits group or club members. Some organisations also use CT for Day Trips.

Transport Availability?
Community Transport services are available 24 hours per day, 365 days per year. This service is flexible, responsive and operates within and outside the district, serving groups of people of all ages and abilities. This service is subject to the availability of a minibus and volunteer driver.

What happens if you do not have a bus and volunteer driver?
TCT owns ten 15 and one 16  passenger seat minibuses,  nine of which are wheelchair accessible. If none of these vehicles is available we will ask our partners to help.

TCT shares its vehicles with other organisations and encourages them to share their vehicles for the benefit of the community. TCT also acts as a broker in this sharing process.

TCT's drivers are trained to a nationally recognised certificate standard in both MiDAS (Minibus Driver Awareness Scheme training) and PATS (Passenger Assistants Training Scheme). If you are interested in this training click on the above links form details.

How do I register to use this service?
To register simply telephone 01255 436962 and we will send you an information leaflet and registration form.

Alternatively, you may wish to visit our offices to discuss your; transport needs:- Tendring Community Transport, Hurlingham Chambers, 61 Station Road, Clacton-on-Sea, Essex. CO15 1SD.