Transport Services

Community Group Transport

What is Community Transport?

Community Transport (CT) is a wheelchair accessible, not-for-profit community transport service for Community Groups. 477 such groups are currently registered with TCT.

Who can use CT?
Any not-for-profit community group. Typically, CT is used by social groups, residents groups, schools, colleges, sports and social clubs, places of worship, to name but a few. Groups use the services to access shopping, social, sports, fitness, education and other activities that benefit the community.

How does CT work?
A representative registers their group or club with TCT, whose staff record the group/club details, and the details of individual members for booking purposes. The Group representative can then book transport, new groups must pay a deposit. TCT identifies a vehicle and a trained volunteer driver. Group members register a high level of customer satisfaction with this services.

How much does it cost?
The cost is based on the number of miles logged during the journey and, if appropriate, a charge is made for light miles, also known as dead mileage (miles accrued without passengers on board). The group/club’s representative is then invoiced for the trip.

Please ring 01255 436962 and ask Lesley, Claire, Carly or Vickie for a free quote.

If you already use this service and wish to give TCT feedback on your experience, please complete the feedback form.

What is Community Transport used for?
Groups use the transport for shopping, accessing places of worship, social visits, club activities, leisure centres, sports an leisure facilities, museums, theatres & cinemas – in fact any activity or place that benefits group or club members. Some organisations also use CT for Day Trips.

Transport Availability?
Community Transport group hire service is available 365 days per year. This service is flexible, responsive and operates within and outside the district, serving groups of people of all ages and abilities. This service is subject to the availability of a minibus and volunteer driver.

What happens if you do not have a bus and volunteer driver?
TCT owns eleven 15 passenger seat minibuses, one 16 passenger seat minibus and one 12 passenger seat minibus, twelve of which are wheelchair accessible. If none of these vehicles are available we will ask our partners to help.

TCT shares its vehicles with other organisations and encourages them to share their vehicles for the benefit of the community.

TCT’s drivers are trained to a nationally recognised certificate standard MiDAS (Minibus Driver Awareness Scheme training). If you are interested in this training click on the above links form details.

How do I register to use this service?
To register simply telephone 01255 436962.

Phone lines are open 08:00- 16:30  Monday- Friday.

Alternatively, you may wish to visit our offices to discuss your; transport needs:- Tendring Community Transport, 76 Station Road, Clacton-on-Sea, Essex. CO15 1SP.